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Sign in to your account profile and manage your natural gas and electricity services with National Grid. Enroll in budget plans, paperless billing, and more.
A Smarter, Stronger, Cleaner Grid. We’re upgrading our transmission system to deliver a more robust, resilient, and secure energy network. Learn about the Upstate Upgrade.
For gas leak and gas emergencies, call 1-800-892-2345 or 911 immediately. For power outages, please report outages online or call 1-800-867-5222. Emergency support is available 24 hours a day, every day.
Report a gas emergency. If you smell gas anywhere, including in your home, go outside and call 911 or 1-718-643-4050 immediately. Connect with your local consumer advocate by calling 1-718-643-4050. Our local advocates are: Vaughn, serving Brooklyn and Queens. Heeja, serving Brooklyn and Staten Island.
Check, Start, Stop, or Transfer Service. If you’re moving, schedule an appointment to start, stop, or transfer your service to a new location up to a week before you move. We ask for 5-7 days notice so we can schedule a crew member to visit your home and physically turn your service on or off.
A Smarter, Stronger, Cleaner Grid. We’re upgrading our transmission system to deliver a more robust, resilient, and secure energy network. Learn about the Upstate Upgrade.
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