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Contact Us. Emergency Contacts. 24 hours a day, every day. Gas emergencies: Call 1-800-892-2345 or 911. Outages: Report online or call 1-800-867-5222. Understand My Bill. View our Bill Help section to see explanations of the terms, charges and different sections of our bills. Help Reading Your Bill. FAQs. Forgot your password? Looking for a rebate?
- Customer Service Reviews
- Customer Service Locations
- National Grid Addresses in Upstate New York
- Bill Payment
- Payment Assistance
- Collections
- Installing New Electricity Or Natural Gas Service
National Grid has received a fair number of negative reviewson consumer advocacy websites such as the Better Business Bureau, consumeraffairs.com and consumerscoreboard.com. However, this isn't particularly surprising, given the large number of customers National Grid serves (3.3 million customers in Massachusetts, New York and Rhode Island, of whi...
National Grid has several customer service locations in Long Island & the Rockaways, but if you need to talk to somebody from National Grid about your bill, payment, or another customer-service related issue, you can also call them at 1-800-642-4272, or to send a message online through your National Grid online account. National Grid's mailing addr...
National Grid has a number of offices throughout upstate New York. Here you can find a list of their various addresses:
As mentioned previously, National Grid doesn't have any physical customer service locations that you can use to pay your bill in person. You can pay your bill online through your National Grid account, or you can pay your bill over the phone by calling National Grid's automated service number, at 1-888-932-0301. You can also pay by credit card usin...
Call 1-800-443-1837 if you are having trouble paying your bill and need to make a special payment arrangement. The office hours for payment assistance are Monday through Friday from 8:00am to 8:00pm, and Saturdays from 8:00am to 1:00pm.
If your service has been shut off, or if you have received a final notice warning you of an impending disconnection/termination of your service, call Credit and Collections at 1-800-443-1837. Their business hours of operation are Monday through Friday from 7:00am to 9:00pm, and Saturday from 7:00am to 5:00pm. If you need to make a quick payment by ...
If you would like to would like to learn more about converting to natural gas for your home, call 1-877-696-4743for more information and to get started. Requests for new electric service installation or upgrades will likely have to be done through a registered contractor.
11 de nov. de 2021 · To find out more information about National Grid services, you can reach their automated customer support lines at: 1-888-932-0301: Upstate New York. 1-800-930-5003: Long Island/Rockaways. 718-643-4050: Metro New York. This service is available 24 hours a day, seven days a week, 365 days a year.
What are National Grid's customer service phone numbers? For gas leak and gas emergencies, call us immediately at 1-800-892-2345. For power outage and emergencies, call us immediately at 1-800-867-5222. We are here 24 hours a day, every day of the year. For all other inquiries, please contact us here. E-mail this page. Print.
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New York - Long Island and the Rockaways. Gas. Massachusetts. Electricity | Gas. New York - Metro. (Brooklyn, Queens and Staten Island) Gas. Rhode Island. Electricity and Gas. New York - Upstate. Electricity and Gas.