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Visit Ancestry Support to get help online for your Ancestry account and learn how to find genealogy resources with step-by-step guides.
In the top-right corner of any page on Ancestry, choose Sign in. If you don’t see sign in, you or someone else may already be signed in. To switch accounts, follow the steps for signing out and then signing in. Sign in to Ancestry. Sign in with an Ancestry account (email/username and password), Google, or Apple. Sign in with email/username.
Email Ancestry Support for quick help navigating your family tree, reviewing your Ancestry subscription, and more.
Currently, the Ancestry AI Assistant is only available in English within the United States, but we may expand availability to new languages and countries over time. How do I turn off, remove, or hide the AI Assistant? It's not currently possible to turn off or hide AI features, including the icon. This may change in the future.
Getting Started With Your Account. Signing in to and out of Your Ancestry® Account. Free Registered Guest Accounts. Ancestry® Free Trials. Creating a Free Ancestry® Account. Creating an Email Address. View All (7)
Sign in to Ancestry®. In the top-right corner, click your profile and select Account Settings. Under Legacy contact, click Legacy contact. Enter the name and email of the person you want to inherit your Ancestry account. To change your legacy contact, enter a new name and email. To remove a legacy contact, delete the name and email and then ...
Multiple Ancestry accounts: If you’ve registered an AncestryDNA kit, try signing out and signing in to another account. For help locating possible accounts, please contact us . Kit not registered: If you haven’t registered your DNA kit, it won’t be linked to your account, and as a result, you won’t be able to see your results or matches.
Upload FilesOr drop files. To sign in, go to Ancestry.com and click SIGN IN. Enter your login details and click Sign in. To sign out, in the top-right corner of any Ancestry page, click your name or username and then click Sign out.
Starting and sharing trees. Learn how to start a family tree with Getting Started, Lesson 1: Starting Your Tree. Explore how to grow your tree with Getting Started, Lesson 2: Building Your Tree. Set the main person in your tree with Assigning a Home Person. Learn all about the layout of family trees with Navigating a Family Tree.
From any Ancestry page, click the Search tab and select All Collections from the drop-down menu. To search for a specific type of record, select that record type from the drop-down menu instead. To search using additional facts, click the Show more options link. To limit your search results to an exact name or date, enter information in a field ...
