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Report compromised account. If you believe your account has been compromised by another person or a virus, please click the "My account is compromised" button below. We'll help you log back into your account so that you can regain control. Cancel. My Account Is Compromised.
Help your friend recover their hacked Facebook account. If you think your Facebook account was hacked.
This information is for people who are asked to do a security check and confirm their identity when they try to log in to Facebook. If you're not being asked to do a security check but you're having trouble with logging in to your account, learn how to fix problems with logging in.
If your Facebook account is hacked, you or your friends might notice activity or changes that weren't from you. For example, Your profile picture has been changed. There are posts, comments and messages that you didn't write. You're suddenly having problems logging in, or your usual two-factor authentication method – for example, your ...
Hacked and fake accounts. Your account should represent you, and only you should have access to your account. If someone gains access to your account, or creates an account to pretend to be you or someone else, we want to help. We also encourage you to let us know about accounts that represent fake or fictional people, pets, celebrities or ...
Get Started. If your friend can't get into their account because it was taken over by someone else, please show them the Hacked accounts section of the Help Centre so we can help. They can also visit this page to begin securing their account. If your friend is medically incapacitated and unable to use Facebook, we might be able to help you ...
If you aren't receiving codes from us to reset your password: Make sure that the code hasn't gone into your spam or junk folder. Check your connection. You'll need a signal to receive the code. Wait a few minutes and then try requesting a new code. If you no longer have access to your account email address or mobile phone number. If you can't ...
If your Facebook account is hacked, you or your friends might notice activity or changes that weren't from you. For example, Your profile picture has been changed. There are posts, comments and messages that you didn't write. You're suddenly having problems logging in, or your usual two-factor authentication method– for example, your ...
Mobile Browser Help. To recover an old account: Go to the profile of the account that you'd like to recover. Click below the cover photo. Select Find support or report. Choose Something else, then click Next. Click Recover this accountand follow the steps. You can learn more about hacked accounts. You can also learn how to recover your Facebook ...
Request a login link from Instagram. To help us confirm that you own the account, you can request that we send a login link to your email address or phone number. To request a login link: On the login screen, tap Get help logging in. Enter the username, email address or phone number associated with your account, then click Send login link.
