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A única central de atendimento criada no Jira. O Jira Service Desk capacita as equipes para que elas forneçam uma experiência de serviço de alto nível, garantindo uma ajuda rápida a empregados e clientes. Obtenha grátis.
Bring together requests from email, chat tools, your service desk, and other channels. Configure queues to track, triage, and assign incoming requests. Group similar tickets and make it easy to categorize service requests, incidents, problems, and changes.
Tune Jira Service Management to your unique requirements – without the complexity of traditional ITSM solutions. Get started fast and and scale as you go, with customizable features like templates and dynamic forms.
Escalate issues to squash bugs, resolve incidents, respond to changes, and deliver great service quickly. By bringing development and IT support teams together on one platform, it’s easy to collaborate across teams to rapidly address concerns.
O software de help desk correto facilita para que os agentes possam organizar, priorizar e resolver as solicitações, para que nada dê errado. Criado e ampliado a partir do Jira, que é o mecanismo de práticas de trabalho ágil de milhares de clientes, o Jira Service Management permite que as empresas adotem práticas novas e modernas de ...
Nosso plano Free permite que você avalie o Jira Service Management com até três agentes, com 2 GB de armazenamento e Suporte da comunidade.. Se quiser adicionar mais de 3 agentes ou ter acesso a mais suporte e armazenamento, você pode optar por fazer uma avaliação gratuita de 7 dias do nosso plano Standard ou Premium. Se você estiver no plano Free e exceder o limite de usuários ...
With Jira Service Management, you can easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, via help centers, and an embeddable widget.
With JIRA Service Desk, you can set up advanced SLA metrics, report on performance in real-time and drive your team forward with highly visible SLA targets. Powered by JIRA: Millions of developers around the world count on the power and extensibility of JIRA to help them to manage their work.
5 de jan. de 2022 · A service desk or help desk is a virtual space where your customers can go to get support. This is typically done by setting up a simple and specific portal for the end-users, i.e., customers, to access without getting lost or confused.
Learn how to use Jira Service Management's virtual agent to automate your customer support and save your agents hours every day.
