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  1. TELUS Expert Messaging in the My TELUS app is available when and where you are, 24 hours a day, 7 days a week. Simply type the details of your inquiry in a message and it will be sent to a human agent. Messaging here is asynchronous (non-live), so you can close the app or go about your day while the agent works towards finding you a resolution.

  2. Previously, the Essentials package was $43 per month and a 4K PVR was $20 per month rental for a regular monthly price of $63. Now, the Core package is $35 (with the exact same channel lineup as Essentials), cloud recordings are an optional $10 add-on and a TELUS TV Digital Box is $10/month for a regular monthly price of $55.

  3. No, I have called a few times and there is no plan for Telus TV to carry the Bravo channel, the only solution is Hayu if you do not wish to change service providers. All other TV service providers seem to offer the new Bravo channel. If you call in to Telus customer support - they can provide Hayu at no additional cost.

  4. 26 de set. de 2024 · Check out this step-by-step guide. It's not showing on the free previews channel ( see Telus - this is why we need a new on-line " Current Free Previews " page ) but Centre Ice is currently on a free preview right now. I think it ends on the 11th as I've seen that date mentioned on a few different sites.

  5. Click on the little profile image in the very top right (with your frog avatar) and a little popup menu should appear, with the very last option being 'Sign Out'. I also cannot log out. When I click on the profile image all that is there is My Telus Web, and My telus App. never had this problem before. What you are describing is the menu from ...

  6. forum.telus.com › t5 › HomeTELUS Rewards

    8 de fev. de 2022 · TELUS Rewards. TELUS Rewards is TELUS' award-winning loyalty program for TELUS Home Solutions customers in Alberta and British Columbia. Designed to engage and celebrate our valued TELUS customers - the TELUS Rewards program has now expanded to include new and existing customers that have only one eligible TELUS service!

  7. 26 de set. de 2024 · Real or Scam. I received a telephone call June 25/24 around 5:10 p.m. from a male identifying himself as Johnson at 778-652-6776. He said he was from the Telus Loyalty Department and offered a 40 percent discount on our monthly mobility bill for one year. He asked for our last monthly bill amount.

  8. rbtcpa. Neighbour. Options. May. I just received a phone call from someone claiming to be a Telus representative. They thanked me for being a loyal customer who always paid his bill on time. As a reward for being a loyal Telus customer I was to receive a 40% discount for 2 years. They further asked if I was Telus Mobility customer as well.

  9. Contact Telus Support: If you continue to experience issues accessing your bill, contact Telus customer service directly. They can assist you in retrieving your final bill and provide alternative payment options. Request Paper Billing (if necessary): If online access is not possible, you can request a paper bill to be mailed to your address.

  10. Overcharged on Telus bill. How to lodge a formal complaint? I’ve been on the phone with Telus for over 6 hours getting transferred around in the last few days and no one seems to know what to do. I was told by an agent that the charges would be removed from the bill, and called back today as they showed up on the new bill WITH a $75 late fee.

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