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  1. Use this article if a console is missing, lost, or may have been stolen. My system was lost/stolen. Check the box that the system came in and/or the receipt from when you purchased it; it is possible that the serial number is on one of those items. If you are still unable to locate this information, please contact us for further assistance.

  2. Forgot Nintendo Account Sign-in Info Steps for when you've forgotten the sign-in information (email address, password, or sign-in ID) associated to your Nintendo Account, or a child in your family group has forgotten their information. How to Add Members to a Nintendo Account Family Group Steps for inviting other people to your Nintendo Account ...

  3. Press the + Button or – Button on your controller, then select Software Update followed by Via the Internet. For more details, see How to Update Software on Nintendo Switch. Check for any corrupt data for the problematic software. Delete the problematic software and redownload it. From the HOME Menu, select System Settings.

  4. If you are connected to the Internet via a wired (LAN) connection, go to System Settings and select Sleep Mode, then turn On the setting “Maintain Internet Connection in Sleep Mode”. Verify the current amount of storage space. on your Nintendo Switch system. If you do not have enough space to complete the download, follow our options to ...

  5. en-americas-support.nintendo.comNintendo Support

    Nintendo of America Inc. Headquarters are in Redmond, Washington, USA. Find information, resources, troubleshooting guides and more for Nintendo Switch Family, Nintendo 3DS Family, and other systems, games, and accounts.

  6. “Unable to connect to the Internet” Message When Starting Software The information in this article can help when you try to start a game or software on your Nintendo Switch system and receive the message, "Unable to connect to the Internet.

  7. We also encourage you to visit nintendo.com for information about the games available for our systems. In addition, many websites make reviews available of games which you can use to make your purchasing decisions. Parental controls can be set on Nintendo systems that allow parents to set restrictions on Nintendo eShop purchases, if applicable.

  8. en-americas-support.nintendo.com › app › productsNintendo Switch Lite

    Nintendo of America Inc. Headquarters are in Redmond, Washington, USA. Access resources to learn everything you need to know about Nintendo Switch Lite.

  9. Nintendo constantly aims to improve the functionality of its systems and services in order to provide the easiest, most user-friendly experience possible. As a part of these efforts, we are making Nintendo Switch system updates available for download via the Internet. Latest version. Ver. 19.0.1 (Released October 28, 2024) Performing the system ...

  10. Child accounts can be linked to a Nintendo Network ID only. Complete these steps. Go to the Nintendo Account website and sign in to your Nintendo Account. Select User information, then Linked apps and services to view the accounts that are currently linked to your Nintendo Account. In the "Linked accounts" section, select Edit.

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