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Please report any loss of or damage to your baggage online via the Baggage Self Service or at the local Eurowings baggage tracing desk immediately upon arrival.
You can report your delayed baggage in the following ways: At the airport: at the Eurowings baggage office at the airport of arrival Online: via the Baggage Self-Service
- In the unfortunate and rare event that your baggage cannot be found even after 21 days, we will assume that it has been lost. In this case, you are...
- If your hand baggage was placed in the hold of the aircraft and was stolen or damaged, please report the incident upon your arrival at the Lost bag...
- With the help of your PIR number (e.g. CGNEW12345), you can track your lost baggage claim status online by using the Baggage Self Service and even...
- You should report any loss or damage to your baggage immediately after arrival. This can be done online via the Baggage Self Service or at the Euro...
- Please keep all your flight documents, especially your boarding pass and the baggage tag and wait until all the baggage has been delivered at the b...
- In the event that your baggage cannot be found after 21 days, we will assume that it has been lost. In this case, you are entitled to compensation....
- If you have taken out your own travel or baggage insurance, you may be able to claim your loss from your insurer. If you need a letter from us rega...
- If individual items or the entire contents are missing from your checked baggage, please report this to Eurowings baggage tracing desk immediately...
- If we are unable to deliver your baggage the same day after arrival at your destination (excluding home destination), we will of course, contribute...
- If you have left an item on board of our aircraft, please report this immediately upon arrival at the local Eurowings baggage tracing desk at the a...
Baggage at Eurowings: all information about checked baggage, hand baggage, liquids, lost baggage and special baggage at a glance.
11 de ago. de 2022 · In the event that your baggage arrives damaged or delayed, our colleague Julia would like to provide you with the best possible support.
- 2 min
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- Eurowings
22 de abr. de 2024 · When your checked bags are lost, the most important step is to make a lost baggage report. As an air passenger, your rights are protected by the Montreal Convention. If Eurowings loses or damages your baggage, you could be eligible for up to approximately €1,599 in compensation.
My bag has now been missing for over 2 weeks. Nobody is responding, nobody is answering calls. I can get through to EuroWings over the phone and they tell me to email.
Track. Which reference number and where do I find it? You need to enter the claim reference number which you received when you reported your luggage missing or damaged. The reference number starts with AHL, OHD or DPR. Enter your reference number together with your surname on the tracking form above.
