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New York - Upstate electricity and gas service options. [Change region] Please choose your destination
Check, Start, Stop, or Transfer Service. If you’re moving, schedule an appointment to start, stop, or transfer your service to a new location up to a week before you move. We ask for 5-7 days notice so we can schedule a crew member to visit your home and physically turn your service on or off.
Welcome to National Grid, providing New York and Massachusetts with natural gas and electricity for homes and businesses.
A Smarter, Stronger, Cleaner Grid. We’re upgrading our transmission system to deliver a more robust, resilient, and secure energy network. Learn about the Upstate Upgrade.
11 de nov. de 2021 · Please note that their hours are from 9:00 a.m. to 5:00 p.m., Monday through Friday. The phone numbers for National Grid's customer service locations are: Find more detailed contact information for National Grid. National Grid's main number for upstate New York customers is 1-800-642-4272. Pay your bills via Western Union at 1-888-849-4310.
Thank you for your patience and understanding. As always, we’ll continue to respond to gas and electric emergencies 24 hours a day. If you have an emergency, call 911 or our Customer Service numbers: Gas Emergencies: 1-800-892-2345 | Electric Emergencies: 1-800-867-5222. Learn more here.
11 de nov. de 2021 · To find out more information about National Grid services, you can reach their automated customer support lines at: 1-888-932-0301: Upstate New York. 1-800-930-5003: Long Island/Rockaways. 718-643-4050: Metro New York. This service is available 24 hours a day, seven days a week, 365 days a year.
