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National Grid - Upstate NY Power Outage Map ... Loading Map ...
Thank you for your patience and understanding. As always, we’ll continue to respond to gas and electric emergencies 24 hours a day. If you have an emergency, call 911 or our Customer Service numbers: Gas Emergencies: 1-800-892-2345 | Electric Emergencies: 1-800-867-5222.
Upstate NY Power Outage Map ... Loading Map ...
View the Outage Map. View our interactive map to see reported outages in your area. View the Map. Need to report a manhole issue? Call 1-800-642-4272.
Payment Locations. Enter your zip code to see if we accept payments at a location near you. Important: Many of these locations are authorized third party agents we’ve contracted for your convenience. Although we update this directory regularly, we recommend you contact the payment agent directly to verify their hours and policies.
EAP bill credit amounts are reviewed on an annual basis, and can either increase, decrease or remain the same. For questions or to learn more about EAP, email the Energy Affordability Team at Affordability@nationalgrid.com or call 1-866-305-1915, 8:00 a.m. – 4:30 p.m., Monday through Friday.
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