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Upstate NY. Massachusetts Electric. Rhode Island. Long Island. Massachusetts Gas. Metro NY (Brooklyn, Queens & Staten Island) You may always contact us for emergency support, anytime, any day. Thank you for your patience and understanding.
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The improved My Account website has arrived. At National Grid, we’re committed to making it easy for our customers to manage their energy accounts and pay their bills. With this new experience, we’re making it simpler than ever. Get a closer look at what’s changed, and learn the basics for our website.
In addition to reviewing the feedback we get though our usual customer service channels, we regularly survey website visitors to better understand their needs and pain points. We enlisted customers in multiple rounds of testing throughout the planning and development phases of the new NationalGridUS.com to ensure we delivered on our promise of ...
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