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  1. Create an online profile. Register for online access to your account and use our portal to view your bill, set up automatic payments, receive a personalized Energy Savings Plan, and more. Registration is quick and easy! Register for Online Access. Still having trouble logging in?

  2. If you access your bill through My Business Account, your new 10-digit National Grid account number (s) will be found on the upper left-hand corner of the "Accounts Overview" page. Paperless Bill: If you receive a paperless bill by email, the last 4 digits of your new 10-digit National Grid account number will be found on your emailed bill.

  3. If you have any questions regarding your bill, payments or account information please contact our Customer Service at 1-800-930-5003 . If you have questions about My Business Account specifically, please reach out to the My Business Account team at box.concierge@nationalgrid.com.

  4. Before we begin, you’ll need. The address or meter number of the property you want services at. Your personal details (including social security number). A date for when you’d like your service to start. This should take less than 10 minutes. Please select your account type. Residential customer.

  5. Before we begin, you’ll need. The address or meter number of the property you want services at. Your personal details (including social security number). A date for when you’d like your service to start. This should take less than 10 minutes. Please select your account type. Residential customer. Commercial customer. Continue.

  6. Sign in to your National Grid account to manage your energy needs, view and pay your bills, track your usage, and more. If you don't have an online profile, you can create one using your email address. If you need help with signing in, you can find answers here.