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Select Your Region . Where can we help you today? Massachusetts New York. Home Services & Rebates
Pay By Mail. Make checks payable to National Grid and use the envelope provided with your bill, or mail to: National Grid P.O. Box 371376 Pittsburgh, PA 15250-7376.
Há 1 dia · National Grid’s upstate New York electricity business serves 1.7 million customers in more than 680 cities, villages and towns across 25,000 square miles, while its gas distribution business serves more than 640,000 customers across portions of central, northern and eastern New York.
If you have an emergency, call 911 or our Customer Service numbers: Gas Emergencies: 1-800-892-2345 | Electric Emergencies: 1-800-867-5222. Learn more here Home Safety & Outages Outage Central
Over the extended Memorial Day weekend, from May 22 through May 27, some of our regular services and bill payment options will be temporarily unavailable due to a system update. As always, we’ll continue to respond to gas and electric emergencies 24 hours a day. Thank you for your patience and understanding. Learn more here.
The fees are $11.64 for an electric meter or a gas module and $17.71 for both (dual fuel customers). We are required by the NY Public Service Commission to go to your home to check the meter/equipment in order to verify readings every other month therefore, the opt-out fees are applied to cover that service.
EAP bill credit amounts are reviewed on an annual basis, and can either increase, decrease or remain the same. For questions or to learn more about EAP, email the Energy Affordability Team at Affordability@nationalgrid.com or call 1-866-305-1915, 8:00 a.m. – 4:30 p.m., Monday through Friday.
