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  1. My Account is an online portal designed for you to manage your account. Stay Updated. We want to help you stay informed of important matters impacting your energy service. This may include periodic calls to you through using automated or pre-recorded voice message calls concerning matters pertaining to your utility account (s).

  2. Please note: Some of our regular services and bill payment options are temporarily unavailable though May 27 due to a billing system update. Thank you for your patience and understanding. As always, we’ll continue to respond to electric emergencies 24 hours a day. If you have an emergency, please call 1-800-465-1212. Learn more here.

  3. Welcome to National Grid, providing New York and Massachusetts with natural gas and electricity for homes and businesses.

  4. Read more here. Pay your bill, report outages and gas emergencies, and find useful energy saving and safety tips.

  5. Please select customer type *. I am a Commercial / Business Customer. I am a Residential Customer. Please select search option *. Search by Address. Search by Meter Number.

  6. You have reached the end of the nav drawer. Select Your Region Where can we help you today? Massachusetts New York Rhode Island