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O Zoho Desk é um software de suporte técnico de atendimento ao cliente on-line para clientes mais satisfeitos, agentes capacitados e empresas mais saudáveis. Faça uma avaliação gratuita de 15 dias.
Sign in to manage support conversations with your customers and prospects. Try the industry’s first context-aware customer service software.
Zoho Desk is an online customer service help desk software for happier customers, empowered agents, and healthier businesses. Get a 15-day free trial.
O Zoho Desk é um software de help desk baseado na web que oferece a capacidade de gerenciar suas atividades de suporte ao cliente com eficiência. O Zoho Desk permite que você atribua, rastreie e configure alertas em tíquetes de help desk facilmente.
Essential Functionalities of Zoho Desk. Connecting with your customers via multiple touch points. Collect customer requests via phone, email, social channels or web form and set priority to the incoming tickets.
The Knowledge Base (KB) module in the Zoho Desk is the information center that acts as a self-service repository for your customers. Customers can refer to the articles in the KB and solve product-related issues on their own.
Put customer service at the heart of your company with Zoho Desk. - Prioritize, manage and close requests that reach your organization through a variety of channels.
21 de mar. de 2023 · Interested in discovering more about Zoho Desk? This comprehensive overview is perfect for both newcomers and seasoned users alike. We delve into the essenti...
15 de mai. de 2024 · Zoho Desk is an intuitive and easy-to-use customer support platform. The real power of Zoho Desk lies in its multiple support channels, integrations with other services, ticket...
Todos os recursos essenciais para fortalecer sua operação de atendimento ao cliente. O mais escolhido R$175 /agente/mês, faturado anualmente COMECE SUA AVALIAÇÃO GRATUITA. Colaboração entre agentes simplificadas e automação de processos para times em crescimento acelerado.
29 de jun. de 2021 · IT Management. Help Desk. Zoho Desk Review. The most full-featured help desk you can buy for the money. 4.5. Outstanding. By Paul Ferrill. Updated June 29, 2021. (Credit: Zoho) The Bottom Line....
22 de jul. de 2023 · Our Zoho Desk review identifies this competitively priced helpdesk software as a worthy contender for the best on the market.
Introduction to Zoho Desk Help Desk is a department in an organization that is in charge of providing the support needed by customers while using the company's product or a service. Customers contact the help desk when they have a question or a problem and a product expert ...
Zoho Desk is a platform designed to help your company build meaningful relationships with your customers. Agents become more productive, managers become more impactful and customers become more empowered with Zoho Desk. It’s customizable, easy to set-up, and can scale to suit your company size.
Context-aware decisions for managers. Improve what you measure. Measure what you improve. Monitor and Act Analyze and Improve Automate Extend. See the complete picture in a single window. Track all your key metrics for quick and agile decision making. Learn more.
Mais de 50.000 empresas em todo o mundo confiam no Zoho Desk para melhorar a produtividade dos agentes, aumentar a satisfação do cliente e desenvolver a fidelidade. Transforme seu atendimento ao cliente com o primeiro suporte técnico contextualizado do setor.
Coloque seus clientes no centro de seus negócios, mesmo quando estiver em movimento. O Zoho Desk é um premiado software de suporte técnico sensível a contexto, que ajuda você a fornecer um ótimo serviço ao cliente e a manter seus clientes satisfeitos!
Com o software de suporte técnico, ponha seus agentes em ação somente onde forem necessários. Configure sua Central de Ajuda de multimarcas e crie uma base de conhecimento com perguntas frequentes, artigos de ajuda e outros recursos para ajudar os clientes a resolver seus problemas sozinhos.
With Zoho Desk, we’ve gotten rid of old spreadsheet processes and really streamlined our customer service functions. It has cut our customer service (response) time almost in half. We manage thousands of customer conversations on a daily basis, across channels. With Zoho Desk, we can do this from a single place.
Modules represent the standardized parts that are offered in Zoho Desk. There are eight modules, each representing a set of functions. You can customize the Zoho Desk user interface according to your help desk process.
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Export reports to CSV, XLS or PDF Export reports from Zoho Desk to your computer in CSV, XLS, or PDF formats. Custom dashboards Create your own custom dashboard visualizations for reports you use the most. Headquarters dashboard Track ticket traffic and volume over a given period of time in a single dashboard.
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